Shipping Policy

Shipping Policy

Thank you for shopping at Cheerful Moments! We strive to get your order to you as quickly and safely as possible.

Processing Time

Orders are typically processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods & Rates

Shipping costs are calculated based on the weight of your order and the destination country. The exact shipping cost will be calculated at checkout based on your location and the items in your cart.

Domestic Shipping (United States):

  • 0-1 lb: Starting at $5.99
  • 1-5 lbs: Starting at $8.99
  • 5-10 lbs: Starting at $12.99
  • Over 10 lbs: Calculated at checkout

International Shipping:

We ship to select countries worldwide. International shipping rates vary by destination country and package weight. Rates will be calculated automatically at checkout based on your location.

Free Shipping: Available on domestic orders over $60

Shipping Destinations

We ship to the United States and select international destinations. The available shipping options and rates for your location will be displayed at checkout.

Customs & Duties

For international orders, customers are responsible for any customs fees, duties, or taxes imposed by their country. These charges are not included in our shipping rates and will be collected upon delivery.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with a tracking number. You can track your package using this number on the carrier's website.

Delivery Times

Delivery times vary by destination:

  • Domestic (US): 5-7 business days for standard shipping
  • International: 7-21 business days depending on destination country

Delivery Issues

If your package is lost, damaged, or delayed, please contact us at support@cheerfulmomnts.com and we'll work with you to resolve the issue.

Address Accuracy

Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Questions?

If you have any questions about shipping rates or delivery to your location, please contact us at support@cheerfulmomnts.com.